www.fastbusinessrescue.co.uk is a trading style of Sterlingway Consultancy Ltd (“we,” “our,” “us”) and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fastbusinessrescue.co.uk (the “Site”) and when you submit information through our forms. By using our Site and providing us with your information, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is Sterlingway Consultancy Ltd, registered in the United Kingdom. If you have any questions about this Privacy Policy, please contact us at:

• Email: info@sterlingway.co.uk
• Address: Bartle House, 9 Oxford Road, Manchester, M2 3WQ

3. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, postal address, and any other information you provide through our forms.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Information

We use the information we collect in the following ways:

• To provide and manage our services: Including processing your requests, managing your account, and delivering customer service.
• To improve our website: Analyzing data about site usage and improving our services and user experience.
• To communicate with you: Sending you updates, marketing communications, and responding to your inquiries.
• To comply with legal obligations: Ensuring compliance with applicable laws and regulations.

5. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

• Consent: When you have given us explicit consent to process your data for a specific purpose.
• Contractual necessity: When processing is necessary for the performance of a contract with you.
• Legal obligation: When we are required to comply with a legal obligation.
• Legitimate interests: When processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

6. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

7. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under the UK GDPR, you have the following rights:

• Right to access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@sterlingway.co.uk.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@sterlingway.co.uk
• Address: Bartle House, 9 Oxford Road, Manchester, M2 3WQ